SHOP POLICIES

Liz Lyons Lettering aims to provide an excellent customer experience, one that will keep you coming back time and time again. That’s why we believe that our store policies should be clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to send us a message!

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SHIPPING

How It Works

All items are shipped via USPS First Class Mail. Since some items are personalized or made to order, processing time before shipment does vary, but will be no longer than 5 business days. Once the item has shipped, it can take between 2-8 business days to arrive. There may be delays due to COVID-19 and Holiday rushes with the post office. I will be closing my shop on Dec. 16 so place your order by then to ensure it will arrive before Christmas!

All packaging is recycled or reused material in order to cut down the carbon footprint of Liz Lyons Lettering.

 

RETURNS & REFUNDS

Everything You Need to Know

Non-custom shop items can be returned if there is valid damage or defects. Contact us within 14 days of receipt to initialize the return. Item must be shipped back in its original packaging and refund will be issued upon receipt.

Due to their nature, customized items cannot be returned. If there is valid damage or defects when delivered, a refund can be issued if we are notified within 14 days of receipt with a photo of damage.

 

COPYRIGHTS

© 2020 Liz Lyons Lettering

All artwork and designs are copyrighted by Liz Lyons Lettering. Artwork and designs cannot be redistributed in any way and are for personal use only except where specified. If sharing on any form of social media, Liz Lyons Lettering must be given credit.

 

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©2020 by Liz Lyons Lettering.

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